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This is often caused by too much data retained in your website browser so you need to clear your cache.
When you visit a website your computer will save some of it in a folder so that when you visit that website again it won't need to download everything all over again. This makes the website load faster and saves data. Usually the caching process works flawlessly and you won't even notice except that your favorite websites load more quickly.
However, sometimes forms don't work properly due to what is already in your cache. You need to clear the cache so the form will work properly and you won't lose the information you already entered, which can be extremely frustrating!
Click here for the official Google support page regarding cache.
In the Safari app on your Mac, choose History > Clear History, then click the pop-up menu.
Choose how far back you want your browsing history cleared.
Click here for the official Apple Safari support page regarding cache.
Click here for the official Apple iPhone / iPad page regarding cache.
Click here for the official Google support page regarding cache for android Chrome.
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